Frequently Asked Questions

 Our main products are open frame monitor, Capacitive/Resistive industrial touch monitor, Sunlight readable touch display, industrial touch panel pc , customized touch products, complete sizes with different resolutions, multiple choices of interfaces and installation methods.

  1. Our source of new panels are in stable supply from our long term relationship partners, which are distributors of brand AUO, INNOLUX, BOE, LG, Sharp , Chimei, mitsubishi, etc.
  2. Industrial grade panel with durable PCB board , quality guaranty by QC team
  3. Our products have a wide range of products and sizes , which can meet different application fields and equipments, such as for financial devices, banking ,Medical devices, semi outdoor information kiosks, industrial control, gaming , advertising ,etc
  4. Axnew has its good customizable R&D capabilities and supply chain, OEM supported.
That depends on the order quantity and the season you place the order.

-Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.  For customized project, we need around 25-30 days.

We mainly accept T/T, paypal , western union trade payment. This can be negotiable. 

It could be shipped by sea, by air or by express(EMS,UPS,DHL,TNT,FEDEX and Amerax ect). Please confirm with us before placing orders.

There is 12 months warranty for all of our products .On-line technical service and additional accessories can be supported, except for human factors. Due to adopt the industrial parts and new panels with stable solution, the use life of monitors are more than 50,000 hours.

For customized or special projects, two years or three year warranty can be negotiable.

  1. We keep good quality and competitive price to ensure our customers benefit.
  2. We respect every customer as our friend and we sincerely do business and make friends with them , no matter where they come from.

Shenzhen Axnew Display Technology Co., Ltd.

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